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At Western Pest Services, our mission has always been to exceed expectations by combining exceptional customer service with the most effective pest management solutions in the industry.
Customer satisfaction is our number one priority, and since 1928, we’ve succeeded through a commitment to training, exceptional employees, and outstanding service. We know our customers will be 100% satisfied–and because we’re so sure, we back it up with a money-back Proven Performance Guarantee.
- An industry pioneer - Our commercial pest control solutions balance cost/benefit concerns with public health insight and environmental sensitivity.
- Expert in diverse markets - From schools, healthcare, and hospitality to food processing, property management, and warehousing, our depth of experience means results.
- Convenient locations - With offices along the Eastern seaboard, we are able to service clients nationwide.
- A history of success - Founded by J.E. Sameth in Newark, NJ, Western Pest Services was acquired by Rollins as a wholly-owned subsidiary in 2004.
Our Unmatched Core Values
Since our founding, a commitment to three core values has enabled us to provide unparalleled service and build what we believe is the best pest control company out there:
- Employee Training - Training is a part of our culture at every level. Our experts are knowledgeable and ready to assist with any concern.
- Technical Expertise - We are QualityPro and GreenPro certified, and our Integrated Pest Management (IPM) systems guarantee results.
- Quality Assurance - Regular audits, facility inspections, and ongoing internal review by our Quality Assurance department ensures superior service.
The Best Employees in the Business
We take great pride in our team, stacked with members holding top industry credentials. Our Senior Service Team alone has more than 100 years of experience, and we continuously screen employees to ensure they uphold the impeccable service that has come to be our trademark.
At Western Pest Services, our mantra is “How may we help you?”– and we mean it. We’ve gone to great lengths to grow a culture of exceptional service, and you’ll see the difference with:
- Dedicated account managers and free consultations
- Customized pest management plans, quality assurance documentation, and reviews
- Customer retention specialists who are ready to address any and all concerns
Proven Performance Guarantee
Western Pest has the best performance guarantee in the industry, hands down. We promise complete, immediate, and ongoing resolution of your pest problems or we’ll give you your money back. It’s that simple.